Kimberly Clark

Teladoc Medical Experts

Get Expert Medical Advice

Teladoc Medical Experts give you access to the brightest minds in medicine – actually, they’re the top 5% of doctors in the U.S. And, they’re available to answer your questions and give you a second opinion on any medical diagnosis. All at no cost to you. This resource is automatically provided by K-C when you enroll in any K-C medical plan. And even better - this benefit is unique in that your extended family members, such as your parents, grandparents, and older children can use Teladoc Medical Experts too – it’s not limited to those enrolled on your K-C medical plan.

Once Teladoc Medical Experts receive your records, their experts review them – like a virtual second opinion. You’ll receive an easy-to-understand report detailing the expert’s findings and recommended next steps.

How Does Teladoc Medical Experts Save You Money?

When you face a new medical condition or have a question about diagnosis and treatment options, you can spend a lot of time and money chasing down answers. Teladoc Medical Experts does the legwork for you and helps you know which direction to go in navigating your health care journey.

Teladoc Medical Experts Services

For any medical situation, Teladoc Medical Experts can help. Call 866-904-0910 or create an account by going to and clicking Sign In or Register in the top right-hand corner of the page. When you use Teladoc Medical Experts, you have access to the following services:

  • Find a Doctor connects you to over 53,000 top-rated doctors. To take advantage, click on Find a Doctor on the homepage. Then fill in the form and click Submit.
  • Ask The Expert gives you customized medical advice and answers to basic questions about your health condition. Ask a question by clicking on Ask the Expert on the homepage. After entering the name of who the request is for, click A Specific Question from the drop down menu. Finish completing the form and click Submit.
  • An In-Depth Medical Review may be recommended for more serious concerns to take a closer second look at your diagnosis and treatment plan. Submit a serious medical concern by clicking on Get an Expert Review on the homepage. Be prepared to provide contact information for your doctor(s) so Teladoc Medical Experts can request copies of your records


This site is provided to help Kimberly-Clark (K-C) employees better understand their benefit plans. It does not guarantee coverage under a plan and does not provide complete descriptions of K-C benefit plans. K-C reserves the right to change these plans at any time. In all cases, the formal Plan Documents will govern.

If you are an organized hourly employee covered by these plans, see your HR representative or other person designated at your unit for information on how your plan(s) may differ from the information on this site. You may also call the Benefits Information Line at 800-551-2333. Empyrean representatives are available Monday through Friday, 9 a.m. to 5 p.m. ET and Fidelity representatives are available Monday through Friday, 8:30 a.m. to 8:30 p.m. ET. From outside the U.S., dial your country’s toll-free AT&T Direct Access number then enter 800-551-2333.